Contacting Vodafone
From New Zealand Connections
Here are the ways you can contact Vodafone:
Contents |
Vodafone Mobile services
General
- Calling 777 from your mobile
- Calling 0800 800 021 from any other New Zealand phone
- Calling +64 9 355 2007 from an overseas phone or when you're roaming
- Using the online support form
- Visiting Vodafone's official online support forum
- In person by visiting any Vodafone store
- In writing to:
Vodafone New Zealand Ltd
Private Bag 92161
Auckland 1030 - Or by fax to 09 355 2001
- Support via. phone available 8pm-8am Monday to Saturday, essential services outside of these hours
- $1 will be charged for support via. phone for all Prepay customers
Data and BlackBerry
- Calling 0800 921 021
Calls to this number are free, including Prepay customers
Vodafone Fixed line and Broadband services
Over the phone
Support via. phone available 8pm-8am Monday to Saturday, only technical fault support outside of these hours
Residential
- Calling 0800 438 448 or 09 962 9000 for support
- Calling 0800 464 484 for sales
Business
- Calling 0800 438 458 or 09 962 9100
Red network
- Calling 0800 800 215
Other methods
- Using the online support form
- Visiting Vodafone's official online support forum
- In person by visiting any Vodafone store
- In writing to:
Vodafone New Zealand Ltd
Private Bag 92161
Auckland 1030 - Or by fax to 09 962 9300
More information
For more information, visit Vodafone's Contact Us page.

